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    UKPN

ANNOUNCEMENTS ABOUT SPECIAL UNIT CUSTOMER COMPLIANCE COMPLETION PT. BANK PEMBANGUNAN DAERAH BALI

 

In order to increase the protection of the customer and guarantee rights – the rights of the customer in the utilization of the product and or service PT Bank Pembangunan Daerah Bali as well as regional development banks – Laws mandate Law Number: 8 in 1999 on the protection of Consumers, with this we announce to Customer PT Bank Pembangunan Daerah Bali, as follows :

1.

PT Bank Pembangunan Daerah Bali have formed a special unit of customer Complaints Resolution on Headquarters, Main branch office, branch offices And Small Branch Office there around Bali.

2. Complaints can be made in writing or orally to the unit and Special Customer Complaint Resolution.
3.

A written Complaint is made by filling out a form that has been provided by the Bank as well as the required copy of the identity and other supporting documents (copy of the deposit slip, proof of transfer etc.).

4.

Complaints by the customer submitted by representatives of the customer should be equipped with a power of Attorney.

5.

Complaints can be made ​​on receipt of any Bank office and not limited to the Office of the Bank where the customer opened the account and the Bank where the Customer or the Office of Financial Transactions.

This was conveyed by said thank you for your attention.

 

Denpasar,30 Agustus 2006

PT.BANK PEMBANGUNAN DAERAH BALI

TTD

 


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Head Office Address :
Jalan Raya Puputan Niti Mandala Denpasar 80235 Bali Indonesia

Phone . +62 361 223301 – 5.
Faksimile +62 361 237691
email : info@bpdbali.co.id
website : www.bpdbali.co.id

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